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Squaremouth compares travel insurance plans from every major provider in the country. We back every policy we sell with our unique Zero Complaint Guarantee, our promise that every provider on our website will handle all claims fairly and honestly.
All of our customers are invited to submit a review about their experience with our providers and their travel insurance products. These reviews are then used to help future travelers make more informed travel insurance decisions.
To provide the most accurate representation of each provider, we only allow customers who have purchased a policy on our website to submit a travel insurance review. We publish all reviews - both positive and negative - about a provider’s performance before, during, and after a customer’s trip. The result is a database of feedback from customers with diverse travel plans, trip costs, and coverage types.
We understand the importance of choosing a provider that has a reputation for handling claims fairly and honestly. For this reason, we give customers the ability to specifically view reviews from other customers who have filed claims, regardless of if they received reimbursement or not. These reviews include useful information about the travel insurance claims process, including what was claimed for, how long the process took, and the result.
Every travel insurance review left on our website is published exactly as it’s written, without any alterations. We only monitor for profanity and obscenity.
Our providers are able to comment on customer reviews about their performance, but reviews cannot be deleted. This ensures we’re sharing complete, unbiased information with our customers, to provide the most useful travel insurance ratings available.
Squaremouth displays real traveler reviews and ratings for every travel insurance provider available on our website
to help our customers compare and select the best provider.